Reader Offers utilises Symon to increase efficiencies in their contact centre and grow share of cruise booking business.

Reader Offers Ltd, one of the UK’s largest and fastest growing independent retailers of cruises, has upgraded its customer contact centre in Colchester, Essex with a contact centre solution from Avaya and BT including Symon contact centre display solution, TargetVision.

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Symon Visual Communications Solution helps drive up contact centre performance.

Symon Dacon partnered with Damovo to provide Germany’s largest automobile club ADAC, with a visually engaging contact centre display solution, improving levels of productivity and morale across multiple sites.

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Symon Dacon proves key to unlocking effective wayfinding as Principal Hayley put the “Grand Connaught Rooms” back on the map.

Principal Hayley Hotel and Conference Venues and Symon Dacon have deployed their first joint digital signage implementation at the iconic and newly named Grand Connaught Rooms. With the latest in digital signage technology, combining custom content with real-time event information, patrons effectively navigate their way around the venue.

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Symon Visual Communications Solution aids global
contact centre transformation.

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TargetVision helps boost Liverpool Direct staff morale
and contact centre performance