Symon InView Virtual Desktop Software Honored for Outstanding Innovation
Symon, a global provider of in-venue visual communications solutions announced today that Symon InView has received a 2008 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine (www.cismag.com), the leading publication covering CRM, call centers and teleservices since 1982.
“Symon InView is an easy to use client application that provides a comprehensive multi-media desktop display of real-time business information to both employees and managers,” said Charles Ansley, president and CEO of Symon. “It is beneficial to many market segments because it is extremely flexible and customizable to fit most business needs. It includes interactive capability to access other URLs from within the application and a view from the system task bar.”
Symon InView delivers right now, real-time metrics, status messages and pop-up alerts that can be used for crisis communications for contact center, employee communication, manufacturing, retail, hospitality and many other enterprise applications. The Symon InView desktop displays are created using Symon Design Studio, a software tool that allows the user to either select a template for presenting the information on the desktop or to create a custom look and feel .
“I am pleased to honor Symon for their hard work and accomplishments. Their commitment to quality and excellence benefit the contact center experience as well as ROI for the companies that use them,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. “For 11 years, Customer Interaction Solutions magazine has recognized the companies which demonstrate excellence in technological advancement and application refinements.”
The 11th Annual Product of the Year Award winners will be featured in the January 2009 issue of Customer Interaction Solutions magazine.
For more information about the Customer Interaction Solutions’ 2008 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.
About Symon Communications, Inc.
Symon Communications is a leading global provider of award-winning in-venue visual communications solutions. Symon is proud to boast a 29 year history of profitably serving over seventy-five hundred clients, which includes nearly 80 percent of the Fortune 100 and almost 70 percent of the Fortune 500.
Symon’s advantage lies within its operating model, which offers customers a single point of accountability for all visual communication implementations along with a state-of-the-art, fully-integrated and proven content management system. Symon's value proposition is centered on providing clients with a visual communications solution that will inform, entertain and/or positively influence a viewer’s behavior.
Headquartered in Plano, Texas, Symon’s US offices manage sales and support of clients and prospects located throughout the Americas. Symon’s European subsidiary, SymonDacon, manages sales and support of clients and prospects throughout the EMEA region. SymonDacon’s headquarters are located in Hemel Hempstead, UK.
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